Here is the Cancellation Policy we share with our week-long tour guests after they make their refundable tour deposit. This written policy also includes our recommendation for optional trip insurance.
Cancellation & Refund Policy: We have a Cancellation and Refund Policy to protect the investment of other guests on the tour, and to cover our costs for tour expenses. All cancellations are subject to a $150 cancellation fee per person. Any balance of your deposit is refundable if requested more than 60 days prior to departure. Cancellation fee is 50% between 30 and 59 days from tour. No refunds of any kind can be made for any reason within 30 days of the tour, including, but not limited to, Acts of Terrorism and War, as well as personal or family emergencies. Our tours are designed to run from start to finish, so there is no credit for partial tours. Tours are transferable from one person to another with no service charge. Purchases at our company store are final, as all goods are produced for each individual order. No exceptions for any reason. We recommend that guests have travel insurance for your own protection. There are hundreds of reasons why you might have to cancel or leave the tour early. We recommend you check this link for good travel insurance. Please note, you have extra benefits by getting travel insurance within 21 days of registering for the tour. Please click this link to see the travel insurance option: https://www.travelexinsurance.com/index.aspx?location=22-0318&go=bp
There may be occasions where we choose to cancel a tour, usually for low enrollment. If Bike Tour Vacations cancels a tour, a full refund will be made for any registered guests. The Cancellation Policy is never meant to be punishment; rather it is important protection for our other guests who register for a tour up to a year in advance of departure, and for the company as many of our contracts have fixed pay points.
One unique and important exception to the policy exists for guests who might contract Covid prior to departure and be contagious at the start of the tour. Bike Tour Vacations will issue a full refund upon presentation of proof of infection and being contagious at the time of tour departure. It may be obvious, but the threat of causing an outbreak to other guests or staff is much greater than the cost of a refund.
Trip insurance: Terms of Trip Insurance can be found at the link above. Bike Tour Vacations is not a licensed insurance broker, and all questions regarding coverage are referred to the provider.
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